When will my order ship out?Updated 2 days ago
When will my order ship out?
We understand you're eager to receive your order! Here's a detailed breakdown of our shipping schedule:
We pride ourselves on our swift and efficient delivery service. For all items currently held in stock, we offer same-day shipping. To qualify for this expedited service, orders must be successfully placed by 12:00 PM Central Time. Please note that this same-day shipping option is exclusively available for orders placed on a weekday (Monday through Friday), excluding public holidays. Orders placed after the 12:00 PM Central Time cut-off, or on weekends and public holidays, will be processed and shipped on the next available business day.
Weekend Shipping: Please be aware that our shipping department operates Monday through Friday. Orders are not shipped on Saturdays or Sundays. When selecting expedited shipping options, kindly keep this weekend closure in mind, as it will affect the delivery timeline.
Shipping Responsibility: Once your package leaves our facility and is handed over to the carrier, it becomes their responsibility. We trust our shipping partners to handle your orders with care. However, we are no longer directly responsible for the package once it is in transit.
Missing Packages: If you encounter any issues with delivery, such as a missing package, please don't hesitate to contact our customer support team. While we are not liable for the package after it has left our facility, we are committed to assisting you to the best of our ability. We will work with you and the carrier to investigate the situation and try to help resolve any problems that may arise.