When will I get my refund?Updated 3 days ago

Refund Processing Timeline

• Upon initiating a cancellation, our team diligently processes your refund request within a 24 to 48-hour timeframe. This processing period allows us to verify the cancellation, confirm payment details, and prepare the necessary documentation.

• Refund Method: Generally, refunds are issued back to the original payment method used during the initial purchase. This could include credit cards, debit cards, or other online payment platforms. To ensure a smooth transaction, please confirm that the original payment account is active and accessible.

• Bank Processing Time: While we strive to process your refund promptly, the time it takes for the funds to appear in your account may vary. This depends on your bank or financial institution's processing policies and timelines. We recommend contacting your bank directly for specific details on their refund processing procedures and the estimated time it will take for them to credit your account.

• Possible Delays: Although we aim to adhere to the 24-48 hour processing window, occasional delays might occur due to unforeseen circumstances, high volume periods, or technical issues. Rest assured, we are committed to resolving any issues promptly. Should you experience an unusual delay, please reach out to our customer support team, and we will be happy to assist you.