MK Machining logo
MK Machining logo

All articles

What is your cancellation policy?Updated 3 days ago

MK Machining Cancellation Policy

Cancellation Eligibility

  • Orders can be canceled before being processed for shipping.

  • Once processed for shipping, orders cannot be canceled.

  • Custom-made or personalized items may not be eligible for cancellation, depending on the production stage and customization extent.

Cancellation Process

  1. Contact customer support at [email protected] to request cancellation.

  2. Provide order number and a clear cancellation request.

  3. Customer support will guide through the cancellation process and confirm the request status.

  4. All orders, including 3rd party items over $300 will be subject to a cancellation fee equal to the credit card processing fee.

Refunds for Canceled Orders

  • Full refund, including shipping fees, if the order is canceled BEFORE shipping processing.

  • Refund issued to the original payment method.

  • Refund processing time may vary depending on the financial institution.

Policy Modifications

  • The order cancellation policy may be modified or updated at any time.

  • Changes are effective immediately upon posting the revised policy on the website.

  • Review the policy periodically for updates or modifications.



Was this article helpful?
Yes
No