What is your 3rd Party Cancellation Policy?Updated 2 days ago

Cancellation Policy for Unshipped Items:

If your order has not yet been shipped, you are welcome to cancel it at any time. We process orders swiftly, so please contact us as soon as possible if you need to make a cancellation request. For orders totaling over $300, a 5% fee will be applied to cover the non-refundable transaction fees incurred by our payment processor. This fee is necessary to offset the costs we are charged regardless of order cancellation.

Return Policy for Shipped Items:

Should you receive an item and subsequently decide it is not what you need, we accept returns within 90 days from the original purchase date. To initiate a return, please reach out to our customer support team. Upon receiving the returned item, we will conduct a thorough inspection to ensure it is in its original condition and free from any damages that may have occurred post-shipment. Once the inspection is complete, we will process your refund. Please be aware that a 5% fee to cover non-refundable transaction fees will be withheld from the refund amount. Additionally, a restocking fee may be applied depending on the specifics of the returned item and the reason for the return. This fee is evaluated on a case-by-case basis and will be communicated to you during the return process. Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of your item.