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<h2 dir="ltr" id="isPasted">Reporting an Order Issue</h2><ul><li dir="ltr" style="text-decoration:none;">Report the order issue via email support@mkmachining.com</li><li dir="ltr" style="text-decoration:none;">Include a photo of the incorrect item received, as well as the packing slip</li><li dir="ltr" style="text-decoration:none;">Include the name of the missing item(s).</li><li dir="ltr" style="text-decoration:none;">We will work as quickly as possible to get your issue resolved.</li></ul>

Report the order issue via email support@mkmachining.com. Include a photo of the incorrect item received, as well as the packing slip. Include the name of the missing item(s). We will work as quickly as possible to get your issue resolved.

What do I do if I receive the wrong item in my order?

Shipping and Tracking

How much does shipping cost?

My order was marked delivered but it’s not here.

Do you offer expedited shipping?

What do I do if my item(s) arrives damaged?

What if my package is lost/stolen?

Do you ship worldwide?

Do you provide a return shipping label?

How do I track my order?

When will my order ship out?

Where is my backordered 3rd party item?

What is your 3rd Party Cancellation Policy?

When will I get my refund?

What is your return/exchange policy?

How do I cancel my order?

What is your cancellation policy?

Can I edit or add anything to my order?

Do you take orders over the telephone?

Returns, Refunds and Exchanges

Do you make a sunshade for my optic?

Do you make scope caps for my optic?

Do you make a throw lever for my optic?

Product Specific Questions

Reporting an Order Issue

What do I do if I receive the wrong item in my order?Updated 2 days ago

Reporting an Order Issue