Do you ship worldwide?Updated 2 days ago

Navigating international shipping can be complex, and we strive to provide you with clear and thorough information. Here is a detailed overview of our international shipping policy designed to ensure a smooth process for our valued customers:

1. Product Availability for International Shipping:

Most items in our catalog are eligible for international shipment. However, due to export regulations and restrictions imposed by manufacturers, Optics and certain third-party items are excluded. We recommend carefully reviewing product descriptions or contacting our customer support team at [email protected] to confirm the availability of specific items for international delivery. We are continuously working to expand our international shipping options and will notify customers of any changes to our policy.

2. Customer Responsibility for Import Regulations:

It is the sole responsibility of the customer to ensure that all items purchased from MKM are legally permissible for import into their designated country. This includes compliance with all local laws, regulations, and import duties. Customers should conduct thorough research on their country's import regulations before placing an order. MKM is not responsible for providing information on country-specific regulations. We strongly advise customers to contact their local customs authorities for the most up-to-date information regarding import restrictions and duties.

3. Customs Clearance and Liability:

MKM is not liable for any issues that may arise during the customs clearance process. If an order fails to clear customs for any reason, including but not limited to regulatory restrictions, documentation discrepancies, or prohibited items, MKM will not issue refunds for the order or any associated shipping and handling fees. The customer bears the full risk and responsibility for successful customs clearance. We recommend providing accurate and complete shipping information and being responsive to any inquiries from customs officials.

4. Additional Costs Associated with International Shipments:

International shipments are subject to additional costs beyond the standard product price and domestic shipping fees. These additional costs may include, but are not limited to, import duties, tariffs, taxes, brokerage fees, and other customs-related charges. These fees are determined and levied by the destination country's customs authorities and are the sole responsibility of the customer. MKM has no control over these charges and cannot estimate or prepay them. Customers are advised to contact their local customs office for information regarding potential fees. Failure to pay these fees may result in the seizure or return of the shipment.

5. Estimated Delivery Times for International Orders:

Delivery times for international orders vary significantly due to factors such as distance, customs processing, local postal services, and unforeseen delays. Generally, customers can expect delivery within 2 to 6 weeks from the shipment date. Please note that these are estimated delivery times and not guarantees. MKM is not responsible for any delivery delays that may occur, including those caused by customs clearance, postal service interruptions, or other circumstances beyond our control. We appreciate your patience and understanding. Customers will receive a tracking number once the order is shipped, allowing them to monitor the shipment's progress.